Please allow 1-2 business days processing time for your order to ship out.
Average shipping times are 4-7 business days (excluding weekends and holidays), although you may receive your items much earlier.

Tracking numbers will be updated once your order has been shipped.
If you haven’t received a tracking number after 4 business days, please email us at Infolomyrah@gmail.com.

We offer a 100% money-back guarantee if your item is defective, damaged, or has not yet been shipped.

Once an order has been shipped, we cannot offer refunds due to sanitary reasons—unless the item is defective or damaged.

If you'd like to request a refund for an item that is unshipped, defective, or damaged, please contact our customer support team as soon as possible at infolomyrah@gmail.com.

For more information, please refer to our Return Policy.

Yes, you can cancel your order without any penalty—as long as it hasn’t been shipped.

Please contact our customer support team as soon as possible at infolomyrah@gmail.com.

If the item has already been shipped, we are unable to cancel the order or offer a refund—unless the product is defective or damaged.

If you entered a wrong or auto-filled incorrect address, please email us immediately at Infolomyrah@gmail.com.
If your order hasn’t shipped yet, we can update the address for you.

If your order is returned due to an invalid address, you can, Request to reship the order (shipping fees apply), or Request a refund for the product(s) only (shipping cost not included).